Report an Issue or Make a Request
The Physical Security Office is utilizing forms for reporting issues and making new requests. Please select from the link below for the appropriate action.
Ccure 9000 Migration Request (if forms below do not fit your need)
Access Control/Card Access
Report a Lost Access Card (non-Penn State ID)
Report a Lost Penn State ID (deactivate ID card)
Report an Inoperable Card Access or Alarm Point (exit only) Door
Report a Card Access Panel Communication Fail
Request a New Ccure Card Access Clearance or Modify an Existing Clearance
Request to Delete a Card Access Clearance
Request a New Ccure Door Schedule or Modify an Existing Door Schedule
Request Ccure Operator Access, Modification, or Removal of Access
Request a Ccure Batch Upload (Add or Remove Access)
Video Surveillance
Report an Issue/Inoperable Video Surveillance Camera
Report a Video Surveillance Camera that Requires Adjustment (refocus, repoint)
Physical Keys
Report a Lost Key - Residence Hall Residents: Visit your housing area Commons Desk
Security Projects
Request a New Facility Security Project Review (required prior to submitting a WO to OPP)
Request a Facility Security Assessment
Emergency Phones
Report an Inoperable Emergency Phone
Alarm Systems
Report an Inoperable Alarm System
Request to Remove an Alarm System
Request to Add or Remove an Alarm System User
General Facility Security
Request to Become a Master or Local Access Coordinator
Request to be Removed as a Master or Local Access Coordinator
Request a Proximity (Prox) Card
Request Video Surveillance or Card Access Data (approved users only)
Single IP Request - SecNet (SecLAN)
Multiple IP Request - Click here to email our group for a guided spreadsheet