Report an Issue or Make a Request
The Physical Security Office is utilizing forms for reporting issues and making new requests. Please select from the link below for the appropriate action.
Miscellaneous Request/Report (if forms below do not fit your need)
Access Control/Card Access:
Report a Lost Access Card (non-Penn State ID)
Report a Lost Penn State ID (deactivate ID card)
Report an Inoperable Card Access or Alarm Point (exit only) Door
Report a Card Access Panel Communication Fail
Request a New Ccure Card Access Clearance or Modify an Existing Clearance
Request to Delete a Card Access Clearance
Request a New Ccure Door Schedule
Request a Ccure Batch Upload (Add or Remove Access)
Report a Ccure System Access Issue
Video Surveillance:
Report an Issue/Inoperable Video Surveillance Camera
Report a Video Surveillance Camera that Requires Adjustment (refocus, repoint)
Report a Victor System Access Issue
Physical Keys:
Report a Lost Key - Residence Hall Residents: Visit your housing area Commons Desk
Upload my Received Key Receipt
Security Projects:
Request a New Facility Security Project Review
(Cameras, Card Readers, alarms, etc.) Required prior to submitting a WO to OPP (UP) or security vendor.
Request a Facility Security Assessment
Emergency Phones:
Report an Inoperable Emergency Phone
Alarm Systems (non-Ccure 9000 systems):
Report an Inoperable Alarm System
(Hardware issues such as battery replacement, etc. should be reported to OPP)
Request to Remove an Alarm System
Request to Add or Remove an Alarm System User or Alarm Codes
General Facility Security:
Request to Become a Master or Local Access Coordinator
Request to be Removed as a Master or Local Access Coordinator
Request a Proximity (Prox) Card
Request Video Surveillance or Card Access Data (approved users only)
Request to Become a Penn State Security Vendor
IP Requests:
Complete the IP Request Spreadsheet: IP Spreadsheet
Submit your request: Click here to email Physical Security your request
For Emergencies, Call 911